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Air Berlin (LTU)
0
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3.1 (3) |
| Star Grading |
 |
| Destinations | Germany |
| Postal Address |
Saatwinkler Damm 42-43 13627 Berlin Germany |
| Physical Address |
Saatwinkler Damm 42-43 13627 Berlin Germany |
| Telephone | +49-(0)1805 737800 |
| Fax | +49-(0)30 41021003 |
| EU Black-List |
 |
User reviews
Average user rating from: 3 user(s)
Alles Ok!
| Overall rating: | 4.0 | |
| General Impression: | 4.0 | |
| Price-performance Ratio: | 4.0 | |
| Ground Service: | 4.0 | |
| Onboard Product: | 4.0 | |
| Onboard Service: | 4.0 |
Da wir von München DIREKT nach Windhoek fliegen wollten, kam nur airberlin in Frage.
Sowohl die Abfertigung am Boden wie auch der Service im Flugzeug waren absolut in Ordnung. Für die Nacht gab es sogar ein kleines Paket mit Schlafmaske, Oropax, Zahnbürste, Zahnpasta. Zudem wurde an jeden eine Flasche Wasser ausgegeben, so dass immer etwas zu trinken griffbereit war. Das habe ich bei anderen Langstreckenflügen noch nicht erlebt und empfand es als tolle Idee. Das Essen war auch in Ordnung, die Flugbegleiter waren alles sehr nett.
Die Sitze sind in der Tat etwas eng gestellt. Bei einer Größe von 1,8m war es aber noch auszuhalten.
Schade auch, dass nicht jeder Sitz seinen eigenen kleinen Bildschirm hat, sondern nur in der Mitte des Flugzeugs alle paar Meter einer hängt.
Wir würden trotzdem wieder mit airberlin nach Windhoek fliegen und können es nur empfehlen.
| Flightdate | December 28, 2010 |
| Flight Reason | Scheduled Flight (international) |
| Class | Economy Class |
| How did you book? | Airline website |
| Home Country | Germany |
Could improve
| Overall rating: | 3.2 | |
| General Impression: | 3.0 | |
| Price-performance Ratio: | 3.0 | |
| Ground Service: | 1.0 | |
| Onboard Product: | 4.0 | |
| Onboard Service: | 5.0 |
The seats are too small (if you are larger than 1.70 m). The meals were good, the on board service friendly and helpful and the flights in time.
The ground service leaves a lot space for improvement (quote form one of the staff: "We know that we have to improve")... in other words: Never experienced such a disaster: One lady being responsible for all boarding passes for ongoing flights from Munich nationally (flight home) with only 30 minutes of time....
| Flightdate | March 06, 2009 |
| Flight Reason | Scheduled Flight (international) |
| Class | Economy Class |
| How did you book? | Airline website |
| Home Country | Germany |
What a desaster!
| Overall rating: | 2.0 | |
| General Impression: | 2.0 | |
| Price-performance Ratio: | 1.0 | |
| Ground Service: | 3.0 | |
| Onboard Product: | 1.0 | |
| Onboard Service: | 3.0 |
To start off with the summary: The whole flight was a desaster. Service below average, space between seats suitable for a child, food below average. The staff was friendly and welcoming but could, however, not compensate for the bad overall impression. It is a miracle for me how Air Berlin won international awards for the best low price carrier, as prices are not low for a service that is comparable to a low cost carrier!
| Flightdate | January 17, 2009 |
| Flight Reason | Scheduled Flight (international) |
| Class | Economy Class |
| How did you book? | Airline website |
| Home Country | UK |
